Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Solevee! The terms "we," "us," and "our" refer to Solevee. Solevee operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Solevee is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 — ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 — OUR PRODUCTS
We have made every effort to provide an accurate representation of our products in our online store. However, colors or product appearance may differ from how they appear on your screen due to your device type, settings, and configuration.
We do not warrant that the appearance or quality of any products purchased by you will meet your expectations or be identical to how they are depicted in our online store. All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities available to any person, geographic region, or jurisdiction.
SECTION 3 — ORDERS
When you place an order, you are making an offer to purchase. Solevee reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Solevee confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting, as Solevee may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, modify, or cancel an order, we will attempt to notify you using the contact details provided at the time the order was made.
Your purchases are subject to return solely in accordance with our Return Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 — PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be confirmed in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges.
We may offer promotions from time to time that are governed by separate terms and conditions. Where there is a conflict between promotion terms and these Terms, the promotion terms will govern.
You agree to provide current, complete, and accurate payment information for all purchases. You represent and warrant that the payment information you provide is true and correct, that you are authorized to use the payment method, and that you will pay all charges incurred, including shipping and applicable taxes.
SECTION 5 — SHIPPING AND DELIVERY
We currently ship to the United States, Canada, United Kingdom, Australia, and New Zealand. Orders from outside these countries cannot be accepted at this time.
All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or events outside our control. Once your order is transferred to the carrier, title and risk of loss passes to you.
SECTION 6 — INTELLECTUAL PROPERTY
Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Solevee, its affiliates, or licensors and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent. All rights not expressly granted herein are reserved by Solevee.
Solevee's names, logos, product and service names, designs, and slogans are trademarks of Solevee or its affiliates or licensors. You must not use such marks without our prior written permission. Shopify's name, logo, and related marks are trademarks of Shopify Inc.
SECTION 7 — OPTIONAL TOOLS
You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor control. We provide access to such tools "as is" and "as available" without any warranties or endorsement of any kind. We shall have no liability whatsoever arising from your use of optional third-party tools. Any use of such tools is entirely at your own risk.
SECTION 8 — THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party site. If you choose to leave the Services to access third-party content, you do so at your own risk. Complaints or questions regarding third-party products or services should be directed to the relevant third party.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
Solevee is powered by Shopify, which enables us to provide the Services to you. Any sales and purchases you make in our store are made directly with Solevee. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any transaction between you and Solevee, including any injury, damage, or loss resulting from purchased products. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Solevee.
SECTION 10 — PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read and understood our privacy practices. Because the Services are hosted by Shopify, Shopify also collects and processes certain personal information about your use of the Services in accordance with Shopify's own privacy policy.
SECTION 11 — FEEDBACK
If you submit any ideas, suggestions, feedback, or reviews, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such content in any medium for any purpose, including commercial use. You represent and warrant that you own or have all necessary rights to any feedback you provide, and that it does not violate any third-party rights. We are under no obligation to maintain your feedback in confidence, compensate you for it, or respond to it.
We may, but have no obligation to, monitor, edit, or remove feedback that we determine in our sole discretion to be unlawful, offensive, or otherwise objectionable.
SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any such errors and to change or update information or cancel orders at any time without prior notice.
SECTION 13 — PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not use the Services to: violate any applicable laws or regulations; infringe upon intellectual property rights; transmit false or misleading information; send unsolicited promotional communications; impersonate any person or entity; or engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services.
You also agree not to upload malicious code; collect personal information of others; use automated tools, scrapers, bots, or agentic AI systems to access the Services; or circumvent any security or access-control measures we employ.
SECTION 14 — AGENTS
This section applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of any person or entity without direct human supervision.
No Agent may access the Services unless it identifies itself and operates in strict accordance with the following requirements. Agents must: identify themselves in all HTTP/HTTPS requests by including "Agent/[agent name]" in the user agent string; not conceal or mimic human behavior or circumvent CAPTCHAs; respond truthfully to any prompt seeking to determine if interactions are from a human or a computer; and not circumvent any measure intended to block or limit Agent access.
We may limit, including by technical means, whether and how any Agent accesses or interacts with the Services.
SECTION 15 — TERMINATION
We may terminate this agreement or your access to the Services at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. Sections relating to Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law will survive any termination.
SECTION 16 — DISCLAIMER OF WARRANTIES
THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE ABOVE MAY NOT APPLY TO YOU IN FULL.
SECTION 17 — LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, SOLEVEE, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR REPLACEMENT COSTS, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES.
SECTION 18 — INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Solevee, Shopify, and our affiliates, partners, officers, directors, employees, agents, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, arising out of your breach of these Terms, your violation of any law or third-party rights, or your access to and use of the Services.
SECTION 19 — SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remainder of these Terms shall continue in full force and effect.
SECTION 20 — WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms, together with any policies posted on the Services, constitute the entire agreement between you and Solevee regarding your use of the Services and supersede all prior agreements and understandings.
SECTION 21 — ASSIGNMENT
You may not transfer or assign this agreement or any of your rights or obligations under these Terms without our prior written consent. We may transfer or assign these Terms and our rights and obligations without notice to you.
SECTION 22 — GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Solevee is headquartered. You and Solevee consent to venue and personal jurisdiction in such courts.
SECTION 23 — CHANGES TO TERMS OF SERVICE
We reserve the right to update or replace any part of these Terms at any time by posting changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.
SECTION 24 — CONTACT INFORMATION
Questions about these Terms of Service should be directed to us at:
Solevee hello@solevee.com